Frequently Asked Questions

Can I view the items in-person?

Yes, you can visit our residential showroom in Maple, ON. Please email us at hello@pinkalmaari.com to book at an appointment.

Are all your items listed on the website?

Due to the nature of our products and the exclusivity we hope to provide, not all our items are listed on the website. To view our full collection, please email us at hello@pinkalmaari.com to book an in-person appointment.

Where are your items from?

All our clothes and accessories are from local artisans across India.

How long does it take to receive my order?

All our pieces typically get dispatched within 24-48 hours and can generally take between 1-2 weeks to arrive, depending on your location.

I changed my mind; can I cancel my order?

We will gladly refund your order if the pieces have not been dispatched. Since most of our items are 'ready to ship', we strongly suggest that you email us at hello@pinkalmaari.com within 12 hours of your purchase if you would like to cancel your order.

Please allow 7-10 business days to process refunds.

Can I pick up my order?

You may arrange to pick up your order in Maple, ON. Simply select 'Local Pickup" at checkout and a pink almaari associate will contact you within 48 hours to arrange your pick-up.

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